Returns are accepted for damaged merchandise only.

Please inspect merchandise immediately upon arrival.  Damaged claims must be made within 48 hours of receipt of merchandise. 

 

 

Please email returns@lukels.com for a return authorization number.

 

 

 

All orders are shipped via US Postal Service.

 

All orders over $30 will be insured automatically.

 

Orders under $30 can be insured for an additional charge.  Lu Kels Boutique is not responsible for lost shipments by USPS unless insured.

 

 

 

Items will be held for 30 days from date of purchase.  If items have not been picked up within the 30 days, they will be returned to inventory and refunds will not be issued.